Terms and Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
All sales are in USD currency unless otherwise stated. The Company accepts secure payment via PayPal as its only form of online payments. Terms are payment in full upon receipt of invoice or upon checkout. Automatic installment payments may be offered for one on one coaching clients, and payments are due on date indicated in the agreement.
Cancellation and Refund Policy
All sales are final. I do not issue refunds on services, classes, coaching services or programs after purchase. If automatic installment payments cease, I reserve the right to restrict or cancel access to all program materials and resources.
If I cancel or postpone a class, I will notify you in writing via email using the email you have on file with me.
Links from this website
I do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by me and should not be regarded as the publisher of such opinions or material. Please be aware that I am not responsible for the privacy practices, or content, of these sites. I encourage my users to be aware when they leave my site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. I will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exist on all text relating to my services and the full content of this website.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of California and the United States govern these terms and conditions. By accessing this website and by buying my services and programs, you consent to these terms and conditions and to the exclusive jurisdiction of the California and United States courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and myself. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© 2017 Janice Blair Grodsky All Rights Reserved
Personal Information Protection Policy
I, Janice Blair Grodsky , am committed to providing my clients with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about my clients, protecting their personal information is one of my highest priorities.
I will inform my clients of why and how I collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.
Personal Information –means information about an identifiable individual. The nature of coaching implies that clients may divulge some or all of the following information during sessions in written or verbal form: name, age, marital status, religion, income, credit history, education, and employment information. Personal information does not include contact information (described below).
Contact information – means information that would enable an individual to be contacted and includes name, home or cellular telephone number, home address, and email address(es).
Policy 1 – Collecting Personal Information
1.1 Unless the purposes for collecting personal information are obvious and the client voluntarily provides his or her personal information for those purposes, I will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.
1.2 I will only collect client information that is necessary to fulfill the following purposes:
- To provide reiki, holistic healing, spiritual and/or coaching services;
- To deliver requested products and services;
- To enrol the client in a program;
- To ensure a high standard of service to my clients;
- To collect and process instalment payments.
Policy 2 – Consent
2.1 I will obtain client consent to collect, use or disclose personal information (except where, as noted below, she is authorized to do so without consent).
2.2 Consent can be provided verbally, in writing, and electronically, or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and the client voluntarily provides personal information for that purpose.
2.3 Consent may also be implied where a client is given notice and a reasonable opportunity to opt-out of his or her personal information being used for mail-outs, email communication, and the marketing of new services or products and the client does not opt-out.
2.4 Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), clients can withhold or withdraw their consent for me to use their personal information in certain ways. A client’s decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, I will explain the situation to assist the client in making the decision.
2.5 I may collect, use or disclose personal information without the client’s knowledge or consent in the following limited circumstances:
- In an emergency that threatens an individual’s life, health, or personal security;
- When the personal information is available from a public source (e.g., a telephone directory);
- When I require legal advice from a lawyer;
- For the purposes of collecting a debt;
- To protect myself from fraud;
- To investigate an anticipated breach of an agreement or a contravention of law
Policy 3 – Using and Disclosing Personal Information
3.1 I will only use or disclose client personal information where necessary to fulfill the purposes identified at the time of collection.
- To conduct client surveys in order to enhance the provision of our services;
- To contact clients directly about products and services that may be of interest.
3.2 I will not use or disclose client personal information for any additional purpose unless we obtain consent to do so.
3.3 I will not sell lists or personal information to other parties.
Policy 4 – Retaining Personal Information
4.1 If I use personal information to make a decision that directly affects the client, I will retain that personal information for at least one year so that the client has a reasonable opportunity to request access to it.
4.2 Subject to policy 4.1, I will retain client personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.
Policy 5 – Ensuring Accuracy of Personal Information
5.1 I will make reasonable efforts to ensure that client personal information is accurate and complete where it may be used to make a decision about the client or disclosed to another organization.
5.2 Clients may request correction to their personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.
5.3 If the personal information is demonstrated to be inaccurate or incomplete, I will correct the information as required and send the corrected information to any organization to which I disclosed the personal information in the previous year. If the correction is not made, I will note the clients’ correction request in the file.
Policy 6 – Securing Personal Information
6.1 I am committed to ensuring the security of client personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
6.2 The following security measures will be followed to ensure that client personal information is appropriately protected:
- The use of locked filing cabinets;
- Physically securing offices where personal information is held;
- The use of user IDs, passwords, encryption, firewalls;
- Restricting employee and contractor access to contact information as appropriate (i.e., only those that need to know will have access). Employees will never have access to clients’ coaching exercises, feedback, notes or other information related to sessions;
- Contractually requiring any service providers to provide comparable security measures.
6.3 I will use appropriate security measures when destroying clients personal information such as shredding documents and deleting electronically stored information.
6.4 I will continually review and update her security policies and controls as technology changes to ensure ongoing personal information security
Policy 7 – Providing Clients Access to Personal Information
7.1 Clients have a right to access their personal information.
7.2 A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought.
7.3 Upon request, I will also tell clients how we use their personal information and to whom it has been disclosed if applicable.
7.4 I will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.
7.5 A minimal fee may be charged for providing access to personal information. Where a fee may apply, I will inform the client of the cost and request further direction from the client on whether or not I should proceed with the request.
7.6 If a request is refused in full or in part, I will notify the client in writing, providing the reasons for refusal and the recourse available to the client.
Policy 8 – Questions and Complaints: The Role of the Privacy Officer or designated individual
8.1 Janice Blair Grodsky is responsible for ensuring her compliance with this policy and the governing laws and policies.
8.2 Clients should direct any complaints, concerns or questions regarding Janice Blair Grodsky’s compliance in writing to the Privacy Officer.